About the Recall: In cooperation with Health Canada, The Coleman Company Inc. is recalling the Coleman® Classic 2 Burner Naphtha Stove as the product does not meet the labelling and child-resistant packaging requirements for consumer chemical products required by the Consumer Chemicals and Containers Regulations, 2001 under the Canada Consumer Product Safety Act. The recall is only for stoves purchased in Canada.
Product Identification and Model Number: This recall involves the Coleman® Classic 2 Burner Naphtha Stove. The camping stove has a red fuel tank with a small chain connecting it to the stove’s green body. It is model 425 and the model number is found on front of stove.
Q: What’s wrong with the Coleman Classic 2 Burner Naphtha Stove?
A: Coleman Classic 2 Burner Naphtha Stove does not meet the labelling and child-resistant packaging
requirements for consumer chemical products required by the Consumer Chemicals and Containers Regulations,
2001 under the Canada Consumer Product Safety Act. There is no safety, quality or performance issue with the
stove.
Q: Will I receive a refund for the product?
A: We’ve prepared new warning labels that meet the government’s packaging requirements as well as new
childproof cap. Please visit our website at recall.colemancanada.ca/en or recall.colemancanada.ca/frCA to
verify if your stove is included in the recall, and if necessary, complete the online form to request new
warning labels and a childproof cap kit.
Q: How do I know if my stove is affected?
A: The recall only applies to consumers in Canada with the model number 425. Please visit our website at
https://recall.colemancanada.ca/en or https://recall.colemancanada.ca/frCA to verify if your stove is
included in the recall.
Q: How do I locate the model number?
A: Enter the model number which is found on the front of the stove. Please visit recall.colemancanada.ca/en
or recall.colemancanada.ca/frCA for pictures of where to find the model number.
Q: Can I continue using the stove?
A: You may continue to use your stove while waiting for your warning labels and free childproof cap kit.
Please follow the product manual, never leave the stove unattended when hot or in use and keep and store the
stove out of reach out children. Please visit recall.colemancanada.ca/en or recall.colemancanada.ca/frCA to
download the product manual if you do not have a copy.
Q: How do I get new warning labels and childproof cap kit?
A: Please visit our website at recall.colemancanada.ca/en or recall.colemancanada.ca/frCA to verify if your
stove is included in the recall, and if necessary, complete the online form to request new warning labels
and a childproof cap kit.
Q: Has anyone been injured because of this issue?
A: There have been no reporter injuries or incidents.
Q: Can I return my Coleman stove to a retail store?
A: We recommend that you visit us online at recall.colemancanada.ca/en or recall.colemancanada.ca/frCA to
complete the online form, then follow the process outlined on the website to order new warning labels and a
childproof cap kit.
Q: Do I have to pay to get the warning labels and childproof cap kit fixed?
A: The warning labels and childproof cap kit will be sent to you at no cost.
Q: How long will it take to receive the warning labels and childproof cap kit? How can I track shipping for
my labels and kit?
A: As a result of supply chain challenges, we anticipate delivery will be at least 12-16 weeks for labels and
the childproof cap kit. The labels and childproof cap kit may arrive separately. You may continue to use the
stove while waiting for the labels and childproof cap kit. Please follow the product safety manual
instructions, never leave the stove unattended when hot or in use, and keep and store the stove out of reach
out children.
You will receive a shipment confirmation email, with tracking information, once your order leaves our
warehouse.
Q: I am uncomfortable using my product.
A: There are no safety, quality or performance issues with the product. All of our products are rigorously
and routinely tested for consumer You may continue to use the stove while waiting for the labels and
childproof cap kit. Please follow the product manual instructions, never leave the stove unattended when hot
or in use and keep and store the stove out of reach out children.
Q: Does the recall apply to regions outside of Canada?
A: No. The recall only applies to the Coleman Classic 2 Burner Naphtha Stove sold in Canada.
Determine if your Coleman® Classic 2 Burner Naphtha Stove is part of the recall to request your warning labels and free childproof cap kit.
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SubmitYour Coleman® stove is not included in the recall and does not require new warning labels and a childproof cap kit. Please continue to use the stove in accordance with the product safety manual. If you have any questions, please reach out to Consumer Services, Monday to Friday 9:00 AM to 6:00 PM EST (Closed Saturday and Sunday 1-800-387-6161)